EXPERT REPAIR TECHNICIANS & AFTERSALES SUPPORT
RDSMME are the world’s largest distributor of RDS on-board weighing, measuring and monitoring products with over 75 years of industry experience.
We will work with you to improve accuracy and efficiency within your business. This is achieved via 7 directly employed mobile service engineers and a factory based repair technician.
Nationwide Service Coverage
All of our Mobile Service Engineers are employed by RDSMME, have first class experience and technical skills as well as having extensive training in Health and Safety, machine operation and electronics application engineering.
Our team of highly skilled engineers are able to install, service, calibrate and carry out operator training of all available RDS systems. We can do this on site, throughout England, Wales and Scotland, to minimize your machine downtime.
Our Service Vans are fully equipped to provide a professional, efficient and safe working environment for all of your requirements. We also provide ‘Technical Service Support’ from our dedicated head-office team and Service Contracts options are available for calibration, parts and servicing.
Our Repair Process
Initial enquiry: Contact our team with details of the issue, including the system type, serial number, and a description of the fault. Photographs can also assist with early diagnosis.
Technical assessment: Our engineers assess the unit to identify the root cause of the problem and determine the appropriate repair solution.
Quotation: We provide a clear, no-obligation repair quotation outlining the required work.
Repair and testing: Once approved, the repair is carried out using suitable components. The system is then fully tested to ensure accuracy and reliability.
Our Repair Process
RDS MME provides nationwide repair support across the UK, helping you extend the life of your equipment and reduce unnecessary costs. This includes support for older systems that may once have been considered unrepairable. Instead of assuming replacement is necessary, operators can now have their existing equipment assessed by experienced engineers.
Whether your system is current or legacy, support is available when you need it. Our engineers understand the design and performance standards of the products, enabling accurate diagnosis and dependable repair.
Technical Integration
We provide management for the technical integration of our electronics with your database systems. ISOSYNC software can be used with either LOADMASTER Alpha 100 or LOADEX 100 and allows the rapid transfer of job information from a central computer to the loader or excavator and the resultant load information send back to the PC upon completion. LOADMASTER a100 is a trade approvable system to MID Class Y (b) and OIML (UK only) and suitable for us in commercial transactions. Linking to ISOSYNC provides an integrated and complete load-out management system.
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