Our experts have listed below some of the most frequently asked questions we get from our customers in regard to RDS MME products and services. Our team are always on hand to answer any burning questions you may have.
What is the difference between the Loadmaster Alpha 50 and Loadmaster Alpha 100?
Loadmaster Alpha 50 and 100 are both models of on-board weighing systems fitted to wheel loaders to ensure accurate loading of trucks, trailers and hoppers. Despite sharing the same application, they have some key differences.
The Loadmaster Alpha 50 is the UK’s standard in stockyard environments accurately loading trucks to ensure they pass over the weighbridge the first time and also moving product from stockpiles to bays. The Loadmaster Alpha 100 benefits from advanced sensing technology utilising inclinometers for angle sensing and has comprehensive databasing capabilities remotely sending payload and job data to either pc based iSOSYNC or cloud-based Sitelink.
Utilising GPS technology stockpiles can be geo-fenced providing auto product recognition and tracking product movement around a job site.
When would I use the TT Weigh+ over the TT Weigh on my tipping trailer?
The standard Tractor Trailer Weigh provides the weight of a loaded trailer in a single tractor/trailer combination. The TT Weigh+ would be appropriate when combining a tractor with up to five trailers.
How do I know which Liftlog product I need fit to my forklift truck: Liftlog 100, 100+, or 1000?
When deciding which Liftlog product best suits your needs in a warehouse loading bay environment, consider your specific requirements and the capabilities of each product to inform your choice.
The Liftlog 100 is the base model in the product line, offering essential features for check-weighing pallets. The Liftlog 100+ is an upgraded model of the 100, with an additional load totalising feature.
The Liftlog 1000 is the most advanced model, with a comprehensive range of features to benefit operations that require greater accuracy and load data management. Additional features include +/- 0.5% accuracy, an optional ICP 300 printer and also benefits from a memory stores function with the ability to include an additional text reference to be associated with the load. The data can be exported via a USB stick.
Are RDS products available on the Government Grant?
At the time of publication, our RDS products are no longer available on the Government Grant. Previously, the Ceres 8000i Yield Monitor was available to be purchased under the Farming Equipment and Technology Fund, but applications closed on April 4th, 2023. Keep checking our blog or contact a member of our team to stay up to date on whether applications have reopened.
Which industries do you serve?
Accurate weighing and vehicle loading are essential across all industries. Our products are primarily used for improving productivity by reducing load cycle times and providing traceability with an overall reduction in costs. Our products also improve site safety by reducing traffic movement. The industries that we serve include:
- Quarries & Aggregates
- Waste & Recycling
- Agriculture
- Civil Construction
- Logistics & Warehousing
- Ports
Are RDS MME products compatible with different OEM brands?
Yes, all our products are designed to be retrofitted onto off-highway vehicles including excavators, wheel loaders, telehandlers, forklifts, and articulated & rigid trucks. RDS MME focuses on providing solutions that can work seamlessly with a range of equipment in different industries.
What is included in your Aftersales service?
Following your purchase of an RDS MME product, our expert teams are here to work with you providing a seamless fitting & calibration experience minimising machine downtime.
Our dedicated team of directly employed, area-based engineers have a wealth of knowledge and experience unrivalled in the market. They provide efficient technical backup, servicing, repair, training & support throughout England, Wales, and Scotland
We also offer an Annual Support and Conformity Plan to ensure your systems are continuously operating to manufacturers’ specifications. This can be purchased at an additional cost.
Does an RDS engineer need to fit my new system?
Yes, the fitting & calibration of our systems is a specialist job performed by our factory-trained team of engineers. The only exception is our trailer weighing systems which come complete with instructions to self-fit and calibrate. We also provide a ‘remove and refit’ service for transferring systems to a customer’s new machine.
How long is the warranty period on RDS MME products?
Our standard warranty is 2 years on parts and 1-year labour. You can extend the labour by purchasing our Annual Support & Conformity Plan.
You can contact the RDS MME team by calling 01249 479356 or sending a message to sales@rdsmme.co.uk.
